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Free shipping worldwide on all orders over 150€

REGION 1 :

8€

1-2 business days

France

Colissimo

REGION 2 :

12€

2-5 business days

Switzerland

Colissimo

UK

UPS

Rest of Europe

UPS

REGION 3 :

25€

5-7 business days

Rest of World

UPS

RETURN POLICY

If you wish to return or exchange a product you have ordered, it is easy. Simply return it within 30 days of the reception of your order. Make sure the product is still in its original packaging (and obviously neither worn nor washed).

Before sending the product back, please send an e-mail to: info@rondorff.com stating the reason for the return. Our customer service will provide you with the return address, as well as a reference number which you put on the return package.

Return for a refund:

RON DORFF will issue a full refund of the purchase price and the initial delivery cost. The refund will be made within 5 working days of reception of the returned item. The return delivery cost is born by the purchaser.

Return for an exchange:

RON DORFF will issue a refund if the price of the exchanged item is less than that of the original item. The cost of returning the item is born by the purchaser, although the cost of re-shipping the exchanged item is born by RON DORFF (up to a maximum of one exchange per order).

IMPORTANT :

- Respecting French law, we cannot accept returns or exchanges of underwear.

- For items on sale, only exchanges are possible.

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